За мен:Hi my name is ritik I am from the technical team if you are facing any issue to
Arlo Support you can visit our website. Here you find solutions to your problems. If you're as curious as I am about technical solutions, I welcome you to read my most recent blog post.
If your Arlo camera is offline or not recording, it can be frustrating, especially if you rely on it for security. Here’s a comprehensive guide to troubleshoot these issues:
1. Check Power Supply : Ensure your Arlo camera has a sufficient power supply. If it's a wired model, verify that the power cable is securely connected. For battery-powered models, check the battery level and replace it if necessary.
2. Verify Network Connection : An offline camera often indicates network connectivity issues. Check if your Wi-Fi is working properly by connecting other devices to the same network. If other devices are also having trouble, restart your router and modem.
3. Restart the Camera : Power cycle your Arlo camera by turning it off and then back on. This can help reset the connection and resolve temporary issues.
4. Check Arlo App and Firmware : Ensure the Arlo app is updated to the latest version, as updates often include bug fixes. Also, check if your camera’s firmware needs updating by visiting the Arlo website or using the app.
5. Re-sync the Camera : Sometimes, cameras may need to be re-synced with the base station. Follow the re-syncing instructions in the Arlo app or user manual to reconnect your camera.
6. Inspect for Interference : Wireless interference from other devices or physical obstructions can affect connectivity. Ensure the camera is within range of your Wi-Fi signal and not obstructed by large objects or metal surfaces.
7. Check Recording Settings : If your camera is online but not recording, review the recording settings in the Arlo app. Ensure that motion detection is enabled and the recording schedule is correctly configured.
In conclusion, if your
Arlo camera is offline or
Arlo camera not recording, checking power, network connections, restarting the device, updating firmware, re-syncing, inspecting for interference, and reviewing recording settings can help restore functionality and ensure reliable operation.